Last updated: March 2026

1. Introduction

Welcome to jamessherlockprizes.com.

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and enter our raffles for second-hand motorbikes.

2. Who We Are

Website: https://jamessherlockprizes.com/
Business name: James Sherlock LTD
Email: prizes@jamessherlock.co.uk
Address: 3 Horsepond Business Park,
                 South Molton,
                  Devon,
                  EX36 4EJ,
                  United Kingdom.

We are the data controller responsible for your personal data.

3. What Data We Collect

We may collect and process the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping/delivery address (if applicable)

Transaction Data

  • Payment details (processed securely via third-party providers – we do NOT store card details)

  • Purchase history (raffle ticket entries)

Technical Data

  • IP address

  • Browser type and device information

  • Cookies and usage data

4. How We Collect Your Data

We collect data when you:

  • Enter a raffle or purchase tickets

  • Create an account

  • Contact us via forms or email

  • Browse the website (via cookies and analytics tools)

5. How We Use Your Data

We use your information to:

  • Process raffle entries and payments

  • Contact winners and arrange prize delivery

  • Provide customer support

  • Prevent fraud and ensure fair play

  • Improve website performance and user experience

  • Send marketing emails (only if you opt in)

6. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to provide raffle services

  • Legal obligation – for compliance with UK laws

  • Legitimate interests – fraud prevention and site improvement

  • Consent – for marketing communications

7. Payment Processing

Payments are handled by secure third-party providers (Stripe or PayPal).

We do not store your card details. Payment providers process your data in accordance with their own privacy policies.

8. Sharing Your Data

We may share your data with:

  • Payment processors

  • Hosting providers

  • Email/marketing platforms

  • Delivery/logistics companies (for prize fulfilment)

We do not and will not sell your personal data.

9. Data Retention

We retain your data only as long as necessary:

  • For legal and accounting purposes

  • To manage raffles and disputes

  • To comply with regulatory obligations

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent (for marketing)

To exercise your rights, contact us at:
prizes@jamessherlocks.co.uk

11. Cookies

We use cookies to:

  • Improve website functionality

  • Analyse traffic

  • Enhance user experience

You can control cookies through your browser settings.

(You should also have a separate Cookie Policy page.)

12. Data Security

We implement appropriate security measures to protect your data, including:

  • SSL encryption

  • Secure hosting

  • Restricted access to personal data

13. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

14. Age Restrictions

Our raffles are intended for individuals aged 18 and over. We do not knowingly collect data from minors.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

16. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: prizes@jamessherlock.co.uk
Address: 3 Horsepond Business Park, South Molton, Devon, EX36 4EJ.